TERMS OF SERVICE

1. ABOUT BLACKTHORNE HOLLOW

Blackthorne Hollow operates octoberneverends.com (the “Site”). The Site may provide merchandise, apparel, accessories, home goods, arcade games, interactive entertainment, original artwork, digital content, and other products or experiences.

References in these Terms to “Blackthorne Hollow,” “we,” “us,” or “our” refer to Blackthorne Hollow. References to “you” or “your” refer to any visitor, customer, purchaser, or user of the Site.

2. ELIGIBILITY AND USE OF THE SITE

You may use the Site only for lawful purposes and in accordance with these Terms.

By using the Site, you represent that you have the legal capacity to enter into these Terms or are using the Site with the permission and supervision of a parent or legal guardian where required.

You agree not to use the Site to:

• Violate applicable laws or regulations
• Engage in fraudulent activity
• Interfere with the operation or security of the Site
• Attempt unauthorized access to systems, accounts, or data
• Introduce viruses, malicious code, or harmful technology
• Scrape or harvest information through unauthorized automated means
• Impersonate another person or entity
• Abuse, exploit, manipulate, or disrupt arcade or leaderboard systems
• Use the Site in a manner that infringes the rights of others

3. ONLINE STORE

Blackthorne Hollow may offer merchandise for purchase through the Site.

Product availability, designs, sizes, colors, materials, pricing, and other product details may change without notice.

We reserve the right to discontinue products, collections, designs, promotions, or other offerings at any time.

We may also limit quantities available for purchase when reasonably necessary.

4. PRODUCT IMAGES AND DESCRIPTIONS

We make reasonable efforts to display and describe products accurately.

However, colors and appearance may vary depending on your screen, device, lighting, manufacturing process, garment material, printing method, or other factors.

Product photographs and mockups are intended to provide a reasonable representation of the product. Minor differences in print placement, sizing, color, texture, or appearance may occur.

These normal variations are not necessarily defects.

5. PRICING

Prices displayed on the Site are shown in the currency indicated at checkout and are subject to change without notice.

We attempt to maintain accurate pricing but errors may occasionally occur.

If a product is listed at an incorrect price due to a typographical, technical, system, or other error, we reserve the right to correct the error and, where permitted by law, cancel or modify an affected order.

Applicable taxes, shipping charges, and other charges will be shown during checkout when applicable.

6. ORDERS

Submission of an order does not necessarily constitute final acceptance of that order.

We reserve the right, where permitted by law, to refuse or cancel an order for legitimate reasons including:

• Product unavailability
• Pricing or listing errors
• Suspected fraud
• Payment authorization problems
• Incorrect customer or shipping information
• Violation of these Terms
• Technical or inventory errors

If payment has already been collected for an order we cancel, the applicable amount will generally be refunded to the original payment method.

7. PAYMENT

Payment is required using one of the payment methods made available during checkout.

Payments may be processed by third-party payment providers. Your use of a payment method may also be subject to the terms and privacy practices of the applicable payment provider.

By submitting payment information, you represent that you are authorized to use the payment method provided.

8. SHIPPING AND DELIVERY

Shipping estimates are estimates only unless expressly stated otherwise.

Delivery times may be affected by production schedules, order volume, shipping carriers, weather, holidays, incorrect addresses, customs, events outside our reasonable control, or other circumstances.

Blackthorne Hollow cannot guarantee a particular delivery date unless such guarantee is expressly provided in writing.

Customers are responsible for providing accurate and complete shipping information during checkout.

Additional charges resulting from incorrect addresses, refused deliveries, or other customer-provided shipping errors may be the customer's responsibility where permitted by law.

9. FULFILLMENT AND PRODUCTION

Some Blackthorne Hollow products may be produced, printed, packaged, or fulfilled with the assistance of third-party production or fulfillment providers.

Production times may vary depending on the product, availability, order volume, and fulfillment location.

Certain products may be made or printed after an order is placed. This may result in different processing times than traditional pre-stocked retail merchandise.

10. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, refunds, cancellations, and replacements are subject to any return or refund policy displayed on the Site at the time of purchase.

Certain products may be non-returnable or subject to special return conditions, including customized, personalized, made-to-order, final sale, or otherwise designated merchandise where permitted by law.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer protection law.

If you believe an item arrived damaged, defective, or incorrect, contact Blackthorne Hollow as soon as reasonably possible with your order information.

11. PROMOTIONS AND DISCOUNT CODES

Blackthorne Hollow may occasionally offer sales, promotional pricing, discount codes, or other special offers.

Promotions may be subject to additional restrictions, expiration dates, minimum purchase requirements, product exclusions, or other conditions.

Unless expressly stated otherwise, promotions cannot be combined and have no cash value.

We reserve the right to cancel or modify a promotion where reasonably necessary, subject to applicable law.

12. INTELLECTUAL PROPERTY

The Site and its content are owned by Blackthorne Hollow or used under appropriate rights or licenses.

This may include:

• Blackthorne Hollow branding
• Logos
• Artwork
• Original illustrations
• Apparel graphics
• Product designs
• Website graphics
• Photography
• Text and written content
• Animations
• Game artwork
• Game code and mechanics as protectable under applicable law
• Audio owned or appropriately licensed by Blackthorne Hollow
• Site design and presentation

Except as permitted by applicable law or expressly authorized by Blackthorne Hollow, you may not reproduce, distribute, modify, republish, sell, commercially exploit, or create unauthorized derivative works from protected Site content.

13. THIRD-PARTY INTELLECTUAL PROPERTY

Certain names, marks, images, characters, films, products, or other materials referenced through the Site may be the property of their respective owners.

Ownership of third-party intellectual property remains with the applicable rights holder.

Nothing on the Site should be interpreted as granting ownership of third-party intellectual property to Blackthorne Hollow or to users of the Site.

14. BLACKTHORNE HOLLOW ARCADE

The Site may include browser-based games and interactive experiences collectively referred to as the Blackthorne Hollow Arcade.

Arcade games are provided for entertainment purposes.

Game functionality may vary depending on your device, browser, internet connection, display size, audio configuration, or other technical factors.

Some games may be designed primarily for desktop computers, headphones, audio-enabled devices, or particular screen orientations.

We do not guarantee that every game will function identically on every device.

15. ARCADE SCORES AND LEADERBOARDS

Certain arcade games may include local or online scoring, leaderboards, player names, or similar features.

You agree not to manipulate, exploit, automate, hack, falsify, or otherwise interfere with scores or leaderboard systems.

We reserve the right to remove leaderboard entries or scores that we reasonably believe resulted from cheating, manipulation, technical errors, offensive submissions, abuse, or violations of these Terms.

Leaderboards may be reset, modified, discontinued, or replaced as games and systems are updated.

16. USERNAMES AND PUBLIC SUBMISSIONS

If an arcade, leaderboard, review feature, or other part of the Site allows you to submit a name, username, message, review, or other publicly displayed information, you are responsible for the content you submit.

You may not submit content that:

• Is unlawful
• Contains another person's sensitive personal information
• Infringes intellectual property rights
• Impersonates another person
• Contains malicious code or links
• Is submitted for fraudulent or abusive purposes

We may moderate or remove public submissions where reasonably necessary to operate or protect the Site.

17. HORROR CONTENT AND INTERACTIVE EXPERIENCES

Blackthorne Hollow is a horror and Halloween-themed brand.

The Site and arcade may contain horror imagery, simulated danger, monsters, zombies, ghosts, occult-themed fictional imagery, flashing effects, sudden visual changes, jump scares, unsettling sounds, simulated violence, or other material associated with the horror genre.

Some interactive experiences may rely heavily on audio or visual cues.

Users who are sensitive to flashing lights, sudden sounds, horror imagery, or similar effects should use appropriate discretion before participating in these experiences.

18. THIRD-PARTY LINKS AND SERVICES

The Site may contain links to or integrations with third-party websites, payment processors, shipping providers, social networks, ecommerce systems, fulfillment providers, or other services.

Blackthorne Hollow does not control third-party websites or services and is not responsible for their content, availability, security, terms, or privacy practices.

Your use of third-party services may be governed by separate terms and policies.

19. SITE AVAILABILITY

We work to keep the Site available but do not guarantee uninterrupted or error-free access.

Portions of the Site may occasionally be unavailable due to maintenance, updates, hosting issues, technical failures, security concerns, internet disruptions, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue Site features where reasonably necessary.

20. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, ARCADE, CONTENT, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

BLACKTHORNE HOLLOW DISCLAIMS WARRANTIES TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL ALWAYS BE AVAILABLE, SECURE, ERROR-FREE, OR FREE FROM TECHNICAL INTERRUPTIONS.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

21. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BLACKTHORNE HOLLOW AND ITS OWNERS, AFFILIATES, SERVICE PROVIDERS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SITE.

THIS MAY INCLUDE LOSS ARISING FROM SITE INTERRUPTIONS, LOSS OF DATA, LOSS OF GAME PROGRESS, THIRD-PARTY SERVICES, OR OTHER DAMAGES TO THE EXTENT SUCH LIMITATIONS ARE PERMITTED BY LAW.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LEGALLY BE LIMITED OR EXCLUDED.

22. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Blackthorne Hollow and its owners, representatives, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Site, your violation of these Terms, or your infringement of another person's rights.

23. PRIVACY

Your use of the Site is also subject to the Blackthorne Hollow Privacy Policy, which explains how information may be collected, used, disclosed, and protected.

24. TERMINATION OR RESTRICTION OF ACCESS

We may restrict or terminate access to portions of the Site when reasonably necessary to protect Blackthorne Hollow, other users, our systems, or third parties.

This may include circumstances involving fraud, abuse, attempted unauthorized access, leaderboard manipulation, malicious activity, or material violations of these Terms.

25. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our products, services, website features, business practices, technology, or legal requirements.

When these Terms are updated, the “Last Updated” date at the top of this page will be revised.

Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

27. NO WAIVER

Failure by Blackthorne Hollow to enforce a provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.

28. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any additional policies or terms expressly incorporated by reference, constitute the agreement between you and Blackthorne Hollow regarding your use of the Site, subject to any additional terms applicable to a particular transaction, promotion, or service.

29. CONTACT US

Questions regarding these Terms of Service may be submitted through the Blackthorne Hollow contact page.